FAQ Heading Questions? We've Got Answers

What is HTIQ?

HTIQ is a modern haircare brand focused on creating simple, effective routines designed to cleanse, nourish, repair, and protect for healthier-looking hair.

What hair types can use HTIQ products?

HTIQ products are designed for all hair types, including straight, wavy, curly, and textured hair.

How often should I use the Keratin Volume Boost Shampoo?

For best results, use regularly as part of your haircare routine. Frequency may vary depending on your hair type and lifestyle.

How often should I use the Keratin Volume Boost Conditioner?

Use after every shampoo to help hydrate, smooth, and strengthen hair.

How often should I use the Keratin Intensive Rescue Hair Mask?

Use 1–2 times per week or whenever your hair needs extra moisture and repair.

How do I use the Keratin Shine Leave-In Hair Mist?

Spray evenly through damp or dry hair, focusing on mid-lengths and ends. Do not rinse.

Is HTIQ safe for color-treated hair?

Yes. HTIQ products are formulated to be gentle and suitable for color-treated hair.

Are HTIQ products suitable for daily use?

Yes. The shampoo, conditioner, and leave-in mist can be used as part of your regular haircare routine.

Do HTIQ products contain keratin?

Yes. Our collection is formulated with keratin-inspired ingredients designed to help support smoother, healthier-looking hair.

Are HTIQ products cruelty-free?

Yes. HTIQ products are cruelty-free and never tested on animals.

When will I see results?

Results vary depending on hair condition and consistency of use. Many customers notice improved softness, manageability, and shine after regular use.

Do you offer free shipping?

We offer free shipping on qualifying orders. Current promotions and shipping thresholds are displayed at checkout.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary based on location.

How can I track my order?

Once your order ships, you'll receive a tracking number by email.

What is your return policy?

Returns may be accepted within 30 days of delivery for eligible items. Please visit our Returns Policy page for complete details.

How can I contact HTIQ?

For questions or support, contact us at:

hello@hairtheoryiq.com

We typically respond within 1–2 business days.

HTIQ Hair Theory IQ
Cleanse. Nourish. Repair. Protect. ✨